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London-wide + Tower Hamlets stories

Are fares fair? - Caroline Pidgeon highlights unfairness in London fares

The extreme variation in fares for the same journey facing commuters and visitors was brought to the attention of Boris Johnson by Caroline Pidgeon, the Liberal Democrat London Assembly Transport Spokesperson at today’s Mayor’s Question Time.

Caroline Pidgeon said:
“It is clear that Boris Johnson has no idea what travel in London actually costs, especially for visitors and tourists. The Mayor couldn’t even answer my basic question of what a One Day Travelcard costs.

Caroline Pidgeon grills TfL over Dial-a-Ride

Caroline Pidgeon has been at the forefront of the examination of Dial-a-Ride's performance across London. Caroline has already asked extensive questions to the Mayor and is now ensuring further questions are raised through the London Assembly Transport Committee.

A recent Transport Committee meeting into the performance of Dial-a-Ride's service saw Caroline Pidgeon and other Transport Committee members questioning representatives from TfL, Unite and Transport for All, before giving the floor to around 30 Dial-a-Ride users who attended the meeting.

Mayor hits Freedom Pass holders with double whammy

Pensioners and eligible disabled people in London were today hit by a double whammy as the Mayor of London Boris Johnson revealed that not only would their 24-hour Freedom Pass not be able to be used on Network Rail trains before 9.30am, despite this being a key election promise, but that the London Boroughs face paying out millions of pounds to fund Mayor Boris Johnson's 24-hour commitment.

Could Portsmouth’s 20mph approach work on London’s roads?

Caroline travelled with the London Assembly’s Transport Committee to Portsmouth on Tuesday 18 November, to assess how effectively the 20mph limit introduced on all residential streets is improving road safety in the seaside city.

Action on dial-a-ride services

Over many months, Lib Dem Assembly Member Caroline Pidgeon received serious complaints about the dial-a-ride services provided by Transport for London. On 3rd September Caroline met Paul Blackwell, General Manager of dial-a-ride, to discuss the many issues that had been raised by dial-a-ride users and to hear about what TfL are doing and have put in place to improve the service.

“It is quite clear that the centralisation of the service has caused huge problems, particularly in certain parts of London, and that their computer system has had real problems. I am trying to get to the bottom of how much the computer system has cost Londoners” commented Caroline.

“I have requested further statistics, going back as far as possible, so that I can really get a clear picture of the maximum length of time users are having to hold on the telephone before speaking to someone. We also need to know how often dial-a-ride are unable to provide a service.

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