Following Caroline Pidgeon and the London Assembly Liberal Democrats' sustained campaigning on the issue of passengers being overcharged on their Oyster cards for "incomplete" journeys, Transport for London have now formally recognised the issue and begun work to improve the situation.
In response to a Freedom Of Information request from the London Assembly Lib Dems, TfL stated:
We recognise that more can be done and are working to further improve Oyster and the service provided to customers, including improved journey history information and work on a technological solution which we hope to introduce later this year to tackle the issue of incomplete journeys.
Read TfL's full response here.
Speaking on this issue, Caroline Pidgeon told the London24 website:
The current level of overcharging is totally unacceptable. There is something very seriously wrong when each and every week of the year Londoners are ripped off by more than £1 million.
It is vital that TfL and the Mayor find a solution to stop so many passengers being ripped off.
You can read London24's coverage here.