The Evening Standard reports on Caroline Pidgeon's findings that Tube delays leave passengers entitled to claim over 11 million refunds per year - but only 330,000 are claimed.
Caroline commented:
No one should have to wait 15 minutes for a Tube train, yet incredibly more than 14 million people had to in the last 12 months. It must be the Mayor's top priority to tackle these excessive delays.
You can read the full article here.
The BBC has also covered the story here.