How can Thames Water create so much havoc for so many people?

Thames Water bosses have been severely criticised by Caroline Pidgeon following a water burst that paralysed rail travel across a large swathe of the South-East on 1st August.

An estimated 80,000 pasengers faced hours of chaos and delays after a Thames Water pipe triggered a landslide that blocked a key commuter route in and out of Victoria.

Caroline has now written to Thames Water asking them to introduce some form of compensation for the thousands of passengers that faced what many people have described as nightmare journeys.

Explaining why such compensation must now be offered by Thames Water, she said:
"There is something seriously wrong when just one week after handing out huge bonuses to its directors a company can create so much havoc for so many people.

"Instead of being dragged through the courts I hope Thames Water have the good sense to immediately accept they were at fault and offer to pay compensation to the thousands of people who have been so severely disrupted this week."

You can read full coverage here in the Evening Standard.