After pressing Thames Water to pay compensation for the extreme transport disruption caused by a burst pipe on 1st August, Caroline Pidgeon commented:
Thames Water should stop playing legal games and accept that they were responsible for the havoc faced by thousands of passengers.
As a direct result of their water burst many people had to take expensive taxi journeys simply to get home or to travel to Gatwick Airport. Thames Water must offer compensation to Network Rail and the train operating companies. They in turn should offer compensation to their passengers.
The Evening Standard has the full story here. You can also read coverage in the Croydon Guardian.