The London24 website has obtained an internal memo revealing London Underground's policy of not providing assistance to people with visual impairments during the rush hour at Victoria.
Caroline Pidgeon commented:
Incredibly, only last week the mayor was boasting that the London Underground was becoming more accessible for visually impaired people. As chair of Transport for London he must ensure that this guidance is immediately withdrawn.
There are simply no excuses for London Underground failing to provide assistance to visually impaired people at any Underground station.
You can read the full article here.