Oyster overcharging scandal continues

Caroline continues to urge both the Mayor and Transport for London to address the issue of Oyster overcharging, which still affects many honest passengers, especially by train and tube.

The Evening Standard recently reported that in 2011 the level of "incomplete" journeys was £66.5 million, compared to £63 million in the previous years.

Although some minor changes have occurred to the way Oyster operates the Mayor and TfL have failed to address the main causes of Oyster overcharging, which is when every passenger is automatically charged the maximum fare, which regularly occurs when the machines are not operating or the stations are very crowded.

Caroline commented:

“The Mayor and TfL should stop making excuses and finally accept that thousands of passengers, often at no fault of their own, are being ripped off, whey use Oyster pay-as-you go.”

“It is now more than a year ago since the BBC first highlighted how many people were being overcharged when using Oyster at nearly every station across London."