Why are Southeastern repeating the same mistakes again?
Caroline Pidgeon, Leader of the Liberal Democrat London Assembly Group, commenting on the widespread failure of Southeastern to provide accurate information to its passengers over the last two days of snowfall, including many of its information boards at its stations not even working, said:
“Back in January during the two days of snow Southeastern passengers faced a double whammy of a much reduced train service combined with an appalling lack of useful information being provided by the train company.