Tube delays cost passengers over 6 million hours last year
Launching the London Assembly Transport Committee's report into the performance of the Tube - which highlighted a 20% increase in delays over the last year - Caroline Pidgeon commented:
Passengers spent an extra six-and-a-half million hours on the Tube in 2010/11 because of the increased number of delays, this is clearly unacceptable and a drag on London’s economy.
We know delays on the Underground have fallen overall since 2003, but TfL must ensure that last year’s 20 per cent dip in performance is a blip - not a disturbing sign of things to come.
There is also no room for complacency when it comes to delivering value for money on Tube maintenance and upgrades. London is a world class city and it has a right to expect a standard of efficiency from TfL that compares favourably to other metro systems across the globe.