Assembly urges Mayor to rethink Tube ticket office staff cuts
The London Assembly has called on the Mayor and Transport for London (TfL) to rethink plans to cull up to 800 jobs on the Underground because of the adverse affects for passengers.
The Assembly believes the proposed cuts will damage customer service and leave passengers feeling less safe at stations where only one member of staff is present, particularly early in the morning and late at night.
Ticket office hours will be reduced, forcing people into long queues for ticket machines. This will especially disadvantage passengers with disabilities who find it difficult to use the machines and who rely on Underground staff for assistance when travelling by Tube.