London-wide + Hounslow stories

Mayor hits Freedom Pass holders with double whammy

Pensioners and eligible disabled people in London were today hit by a double whammy as the Mayor of London Boris Johnson revealed that not only would their 24-hour Freedom Pass not be able to be used on Network Rail trains before 9.30am, despite this being a key election promise, but that the London Boroughs face paying out millions of pounds to fund Mayor Boris Johnson's 24-hour commitment.

Has Boris backed down on a promise?

Commenting on Mayor Johnson’s pledge to intervene on the issue of the possible closure of South West Trains’ ticket offices, Caroline Pidgeon AM, the transport spokesperson for the Liberal Democrat Group at the London Assembly, says: “I’m extremely disappointed to see Mayor Johnson hasn’t personally got involved in this matter when he quite clearly said he would.

“Getting his minions at TfL to do his work simply doesn’t have the same impact as if the Mayor of London gets involved. I want to see the Mayor sticking to his promises.”

Action on dial-a-ride services

Over many months, Lib Dem Assembly Member Caroline Pidgeon received serious complaints about the dial-a-ride services provided by Transport for London. On 3rd September Caroline met Paul Blackwell, General Manager of dial-a-ride, to discuss the many issues that had been raised by dial-a-ride users and to hear about what TfL are doing and have put in place to improve the service.

“It is quite clear that the centralisation of the service has caused huge problems, particularly in certain parts of London, and that their computer system has had real problems. I am trying to get to the bottom of how much the computer system has cost Londoners” commented Caroline.

“I have requested further statistics, going back as far as possible, so that I can really get a clear picture of the maximum length of time users are having to hold on the telephone before speaking to someone. We also need to know how often dial-a-ride are unable to provide a service.

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