London-wide + Hounslow stories

Passengers losing too many hours down the Tube

Speaking to the London Assembly Transport Committee, the Managing Director of the London Underground has publicly acknowledged that problems on the Tube over the past year have resulted in an increase in lost customer hours on almost every line.

Chair of the Transport Committee, Caroline Pidgeon AM, said:

We recognise the challenges London Underground is facing as it works to deliver an extensive upgrade programme while carrying more and more passengers, but the past year has seen an unreliable service for passengers who are exceptionally frustrated by their daily commute.

While we heard today that if you go back several years things are generally improving, the recent performance of the Tube has undoubtedly deteriorated and is not good enough.

With major upgrade work about to start on the Northern line we hope lessons have been learned so that passengers who use it will not have to deal with the levels of disruption seen on the Jubilee and Victoria line upgrades.

Making London's roads safer for cyclists

Caroline Pidgeon is continuing to support action to tackle the high number of accidents and fatalities that face cyclists on London's roads. London faces an especially serious problem with accidents involving collisions between lorries and cyclists at junctions.

A recent question asked by Caroline to the Mayor revealed that in 2009 six cyclists were killed on London's roads in accidents involving a Heavy Goods Vehicle (HGV), and with a further two cyclists killed in accidents involving a refuse lorry and a cement mixer. In 2010 there were two cyclists killed in accidents involving vehicles and two further two fatal collisions including a skip lorry and a cement truck.

Caroline has already given her full support to the campaign by the London Cycling Campaign (LCC) for better training for lorry drivers and recently received the petition that had already gathered more than 10,000 signatures. Read more information about the campaign here.

South West Trains passengers must wait months for Oyster top-up

South West Train passengers may face a wait of many more months before they can finally obtain Oyster top-up from station ticket machines in the London area, Caroline Pidgeon AM, Leader of the Liberal Democrat London Assembly Group, has been informed this week.

Both South West Trains and Transport for London declared back in November 2010 that by May 2011 all ticket vending machines within the London Travel zone would allow passengers to top-up their Oyster cards. The latest delay has been explained as being due to technical problems facing Cubic, the technical supplier of Oyster to Transport for London. At present South West Trains are unable to give any indication to Caroline Pidgeon as to when the technical problems will finally be resolved.

Oyster overcharging at a station near you

Passengers are being overcharged more than £1 million a week when using Oyster, with overcharging occurring at every tube and train station across the capital, new figures obtained by Caroline Pidgeon, the Liberal Democrat London Assembly Group leader, have revealed.

The top ten stations where passengers were ripped off last year were:

Waterloo National Rail £2,452,000
London Bridge National Rail £2,300,000
Liverpool Street National Rail £1,615,000

Mayor cannot ignore disturbing rise in bus crime

Caroline Pidgeon, leader of the Liberal Democrat London Assembly Group, commenting on the Mayor’s announcement today about crime statistics on public transport and his claim to be providing extra policing on to the transport network said:

“The Mayor should take great care when boasting about crime statistics on London’s transport network, especially as the overall fall in crime seems to hide some very disturbing rises in bus crime in about a third of London boroughs.

Mayor should honour his pledge to deliver a better train service for Londoners

Caroline Pidgeon, leader of the Liberal Democrat London Assembly Group, today called on the Mayor of London to look at whether Transport for London could take over the running of certain rail routes serving Londoners.

Following her questioning of the Mayor at City Hall she said:

“There is a chasm between what the Mayor promised train commuters before he was elected and the harsh reality facing so many commuters each and every day.

Olympic transport will not be as easy as the organisers hope

The Telegraph covers the advice by the 2012 Olympics organising committee that commuters should stay at home and avoid public transport during the Games, despite polls showing that 80% of Londoners plan to be in the city as normal.

Caroline Pidgeon comments:

Instead of relying on many commuters staying at home or avoiding London we need assurance that plans are in place and the transport network will be able to cope to prevent gridlock across the capital.

I fear travel will not be as easy as they hope.

You can read the full article here.

One in ten Londoners cannot access public transport

More than one in 10 Londoners are excluded from large sections of the public transport network because buses, trains and stations are not accessible to people with reduced mobility - and the situation is set to get worse, says a new study from the London Assembly Transport Committee.

The detailed study reveals that there far more needs to be done to introduce step-free access and other accessibility measures, and points out that by 2031, more than a million Londoners will have reduced mobility

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