Caroline Pidgeon's questions to the Mayor have revealed that between 2013 and 2014, the hours lost due to lift closures on the Tube have risen by 50%, harming the freedom to travel of disabled people and those who depend on step-free access. The main reason was the lack of available trained staff to operate lifts.
Caroline said:
“It is a disgrace that London Underground is effectively denying access to the tube for many disabled people and others who rely on using a lift, simply due to a lack of trained staff.”