Caroline Pidgeon has been at the forefront of the examination of Dial-a-Ride's performance across London. Caroline has already asked extensive questions to the Mayor and is now ensuring further questions are raised through the London Assembly Transport Committee.
A recent Transport Committee meeting into the performance of Dial-a-Ride's service saw Caroline Pidgeon and other Transport Committee members questioning representatives from TfL, Unite and Transport for All, before giving the floor to around 30 Dial-a-Ride users who attended the meeting.
The main issues raised by users about Dial-a-Ride - a free a free door-to-door transport service run by TfL for disabled people - were around availability, punctuality, a lack of flexibility, and problems with the centralised booking system.
Caroline said:
"I will continue to fight for TfL to wake up and listen to Dial-a-Ride users and ensure that this vital service operates properly across the capital."
For further information see also http://news.bbc.co.uk/1/hi/england/london/7797713.stm