Bus users on the Horn Park estate have been given an apology from Boris Johnson, the Mayor of London, following the intervention by Caroline Pidgeon, the Liberal Democrat London Assembly Transport Spokesperson.
Caroline Pidgeon raised the issue of the B15 bus service not actually serving Horn Park estate, after being briefed by Greenwich Councillor Paul Webbewood, who represents the estate.
Caroline Pidgeon said:
"It is disturbing that bus operators consider it acceptable to shorten a designated bus route and inconvenience residents on the Horn Park estate. The Mayor and Transport for London must ensure the contract with Arriva is fully enforced."
Paul Webbewood, Liberal Democrat Councillor for Middle Park and Sutcliffe ward, said:
"The bus route through Horn Park follows a sustained campaign from councilors over the last few years to give the area better links. It is unacceptable if the bus turned round short for Horn Park. It is reassuring though that TfL seem to want to sort out the problem quickly. In the meantime anybody affected should report the problem and not suffer in silence."
The News Shopper has reported on Caroline Pidgeon's question and Boris Johnson's apology here.