The London press has given wide coverage to the failures of TfL's Dial-a-Ride service, revealed by Caroline Pidgeon's questioning of the Mayor.
Caroline commented then that:
“Three years ago Transport for London promised disabled Londoners a far better deal from Dial-a-Ride. They specifically promised that the number of refused trips would halve in just two years. Yet instead of falling the number of refused trips have actually gone up by more than 50%. It is simply appalling every day of the year more than 400 trips are now refused to Dial-a-Ride users."
The story has been covered in: