The Mayor's Independent Investment Programme Group has reviewed Transport for London's £200m annual spending on telecommunications, and rated it as "not fit for purpose", with duplication, fragmentation and missed opportunities.
Caroline Pidgeon commented:
“TfL needs to show real urgency in tackling what appears to be significant waste in telecommunications. It seems that these savings are low lying fruit which TfL should have picked a long time ago. The public would be far more understanding about changes that directly affect them, such as ending cash fares on buses, if significant internal waste had truly been eradicated first.”